We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Labs we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Job Summary

As the Director of AAA New Venture Operations, you will have a unique role that encompasses creating the vision and long-term strategy for the AAA Financial vertical including the AAA Preferred Rewards Credit card, AAA Identity Champion, as well as owning and optimizing day-to-day operations and Member Services. This role under the A3 Ventures umbrella is focused on building out and delivering digital-first AAA MWG Member benefits. The ideal candidate will embrace a data-driven approach to finding insights, and understand how to transform business questions into testable hypotheses and actionable recommendations. They will also have the ability to roll up their sleeves and get their hands dirty, as they find new and innovative ways to grow the business and optimize current and future operations.

Essential Duties

• Develop Long-term Financial Plan: Partner with finance and marketing teams to develop an annual, 3-year, 5-year, and beyond financial plan and roadmap to get there. Create a business strategy and expansion plan to deliver on financial metrics.
• Lead Best-in Class Process & Operations: Set a culture that reflects “continuous process improvement,” and develop an operations playbook for your ventures. Contribute as needed to the A3 playbook for pilot and launch plans for future venture launches. Identify and pursue business operations, efficiency and process improvement opportunities that create new value for the business
• Be a strong team leader: Lead a team of professionals across operations, sales enablement, Member service, and satisfaction.
• Test, Learn, and Iterate: Embrace a test & learn mindset for the venture, partnering with marketing to experiment with new product offerings, pricing, bundles and partnerships across the AAA ecosystem to grow the business. Defining the roadmap, analyze results, and make recommendations to ensure a successful impact to our bottom line
• Collaboration: You will collaborate closely with Marketing, Sales, Product, Finance, and Member Services as well as working across the AAA MWG organization to gain strategic alignment for key initiatives.
• Tracking KPIs & Metrics: Review, audit and summarize operational data and provide summaries with recommendations to management.

Knowledge and Skills

• A willingness to get your hands dirty — you enjoy a scrappy, entrepreneurial environment with lots of ambiguity & new challenges
• Love to seamlessly zoom in and out from the 10,000 foot view to the ground level view
• Excellent communication (verbal and written) and interpersonal skills
• Thrive in deeply cross-functional leadership roles and model excellent communication
• Passionate about Member service and satisfaction
• Proven ability to solve highly analytical problems and synthesize ideas
• Relentlessly goal oriented and metrics-driven
• Self-motivated and directed, and require minimal supervision
• Project management and organizational skills
• High level of integrity, dedication and motivation, and great passion

Education and Experience

• Undergraduate degree (required)
• MBA or equivalent experience (preferred)
• 7+ years of experience in strategy consulting, sales operations, finance or related fields

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers. We celebrate our differences as they make us stronger and invigorate our workplace. We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths. We want each of our Team Members to feel valued, respected and supported.

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

The Manager, Technology drives the development and execution of the IT strategy,  bringing best-in-class products and experiences to our end users. Works with technical vendors and internal teams to drive large scale projects.

Essential Functions

• Product expert: Be the technical product expert and understand how our product fulfills consumer needs. Understand the details of the full technology stack, including its limitations and scalability
• Product development: Serve as technical product manager, working with other teams to understand their needs, build user stories, prioritize development efforts, and deliver new features
• Vendor relationships: Communicate functionality and design requirements to internal and external stakeholders; own relationships with technology vendors, ensuring ongoing alignment and accountability
• Data security: Ensure the continued protection of all consumer and enterprise data
• IT strategy: Establish enterprise technology roadmap, developing IT policies and systems to support the execution of business strategy. Assess build vs. buy opportunities, recommend vendor selection, and negotiate terms. Manage budget and optimize resources.

Knowledge/Skills/Abilities

• Product Management: Planning, forecasting, production, or marketing of a product or products at all stages of the product lifecycle
• Product Development: Skilled in the conceptualization, design, development and marketing of newly created or newly rebranded goods or services
• Vendor Management: Create and monitor vendor relationships. Negotiating and monitoring the length and substance of contracts. Stay up to date on new technologies. Maintain contact with current vendors and reaching out to new vendors.  Supervise and direct the work of assigned occupational/leased employees
• Data Security: Ensure the continued protection of all consumer and enterprise data
• Strategic Planning: Formulates, sets goals, determines actions to achieve the goals, and mobilizes resources to execute the actions
• Project Management: Develop project schedules, defines project objectives, sets goals and determines measures to track progress

Education & Experience/Licenses & Certification

• Bachelor’s degree in computer science or a related field (Required)
• Advanced degree (Preferred)
• 8 years of Technical Product Management experience in a related industry (Preferred)
• 4 years leadership using Agile development methodologies (Preferred)
• 2+ years of coding experience (Preferred)
• Experience working with technical vendors and internal teams to drive large scale (Preferred)

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers. We celebrate our differences as they make us stronger and invigorate our workplace. We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths. We want each of our Team Members to feel valued, respected and supported.

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

GIG Car Share is a one-way car share service in the San Francisco Bay Area, Sacramento and Seattle. Our service allows people to pick up and drop off a Gig car anywhere in the HomeZone whenever they need it. This convenient, affordable and environmentally friendly option has helped us grow quickly. Come join our Operations team with an amazing culture where you can thrive and use your skills to help deliver best-in-class Member experiences and have a positive impact on the diverse communities we serve.

Gig Fleet Operations Support (FOS) team is the brain of Gig Fleet Operations. FOS Specialists help determine the best course of action to maintain and repair Gig’s fleet, ensure high Member satisfaction, and increase fleet availability. FOS Specialists are responsible for creating the best-in-class experience for Gig Members and new revenue streams for the business. We are looking for a Gig FOS Team Lead to help run day-to-day operations, implement new technologies, work on automating repetitive tasks, and carry out process improvements.

Essential Functions

• Develop and support Team Members on day-to-day operations. Analyze team metrics to ensure goals are being met on a daily, weekly and monthly basis. Update and maintain operational documentation.
• Address operational concerns by creating and maintaining processes and procedures for Team Members across the broader organization.
• Make recommendations for new systems. Implement new systems and processes to improve operational key performance indicators. Identify areas of operation that may need automation and coordinate implementation of possible solutions.
• Assist with attendance management, time cards, and time off requests.
• Work with Fleet Operations team members to ensure proper vehicle location and coordinate pick up of all impounded vehicles, dead batteries, unresponsive vehicles, repossession, tows, cleaning inspections.

Knowledge/Skills/Abilities

• Collaborate closely with Member Support Team as well as other colleagues at Gig and AAA MWG\
• Contribute towards an environment of continuous improvement
• Be an advocate for team success
• Assist with improvements to Gig and MWG operations

Education & Experience / Licenses & Certification

• High School Diploma or GED (Required)
• 3-years in a Member service related field (Required)
• Project management or process implementation experience (Required)
• Bachelor’s Degree (Preferred)
•  Supervisory experience or experience in a team lead capacity (Preferred)
• Valid Driver’s License
• Must be able to understand and follow complex instructions

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At A3 Labs we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.

Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.

Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Essential Functions
• Performs analysis of data and the relationship to operational and financial objectives of the organization.
• Collaborates with other business areas to investigate issues, makes recommendations and develops action plans to contribute to company
objectives, principles and to achieve goals.
• Develops metrics and reports using research and tools provided by company.
• Identifies gaps in tools and data, and works collaboratively to resolve.
• Supports subject matter expert in projects related to analytics data structures and applications.
• Reviews reporting and analytic methodologies and implements recommended improvements.
• Proactively analyzes data and delivers insights to business customers to deepen their understanding of key issues.
• Identifies, troubleshoots, and resolves data issues, working with IT and other areas as needed.

Knowledge/Skills/Abilities
• Intermediate research, analytical, data processing and mathematical skills
• Demonstrated ability to structure and conduct data analyses relevant to business issues
• Demonstrated ability to make effective formal presentations
• Strong oral and written communication skills
• Intermediate business writing skills
• Strong knowledge of AAA business concepts
• Strong knowledge of database structures including relational database concepts
• Microsoft Excel skills, including charts/graphs, pivot tables, lookups, and formulas
• Proficiency in MS-PowerPoint
• Proficiency with structured analysis and design techniques
• Working knowledge of Oracle or BI tools

Characteristics
• Ability to troubleshoot and resolve data issues
• Demonstrated ability to communicate effectively with various levels of management to present findings relevant to audience
• Ability to train staff on reporting logic and tools
• Ability to coach and mentor co-workers and give feedback as required by using effective interpersonal skills

Education & Experience / Licenses & Certification

• Bachelor’s degree in related area, required
• 3+ years of analytical experience in related industry (Preferred)
• Technical or business certifications relevant to role (Preferred)

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

The Manager, Technology drives the development and execution of the IT strategy,  bringing best-in-class products and experiences to our end users. Works with technical vendors and internal teams to drive large scale projects.

Essential Functions

• Product expert: Be the technical product expert and understand how our product fulfills consumer needs. Understand the details of the full technology stack, including its limitations and scalability
• Product development: Serve as technical product manager, working with other teams to understand their needs, build user stories, prioritize development efforts, and deliver new features
• Vendor relationships: Communicate functionality and design requirements to internal and external stakeholders; own relationships with technology vendors, ensuring ongoing alignment and accountability
• Data security: Ensure the continued protection of all consumer and enterprise data
• IT strategy: Establish enterprise technology roadmap, developing IT policies and systems to support the execution of business strategy. Assess build vs. buy opportunities, recommend vendor selection, and negotiate terms. Manage budget and optimize resources.

Knowledge/Skills/Abilities

• Product Management: Planning, forecasting, production, or marketing of a product or products at all stages of the product lifecycle
• Product Development: Skilled in the conceptualization, design, development and marketing of newly created or newly rebranded goods or services
• Vendor Management: Create and monitor vendor relationships. Negotiating and monitoring the length and substance of contracts. Stay up to date on new technologies. Maintain contact with current vendors and reaching out to new vendors.  Supervise and direct the work of assigned occupational/leased employees
• Data Security: Ensure the continued protection of all consumer and enterprise data
• Strategic Planning: Formulates, sets goals, determines actions to achieve the goals, and mobilizes resources to execute the actions
• Project Management: Develop project schedules, defines project objectives, sets goals and determines measures to track progress

Education & Experience/Licenses & Certification

• Bachelor’s degree in computer science or a related field (Required)
• Advanced degree (Preferred)
• 8 years of Technical Product Management experience in a related industry (Preferred)
• 4 years leadership using Agile development methodologies (Preferred)
• 2+ years of coding experience (Preferred)
• Experience working with technical vendors and internal teams to drive large scale (Preferred)

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers. We celebrate our differences as they make us stronger and invigorate our workplace. We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths. We want each of our Team Members to feel valued, respected and supported.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

The Product Lead drives rapid consumer adoption and inspires brand loyalty, designs communication to attract new users, focuses on knowing the target customer and developing ways to improve interactions with the customer.

Essential Functions

• Design communication blueprint to attract new users
• Set and achieve awareness, acquisition, activation, and retention targets to support growth
• Identify, develop, and manage a portfolio of acquisition and engagement channels (e.g., website, app, email, social, out-of-home, video, radio, public relations, referrals)
• Optimize resources: Design and execute tests, analyze results, and make changes to improve ROI
• Embody the voice of the customer: Lead industry, competitor, and consumer research

Knowledge/Skills/Abilities

• Formulates, sets goals, determines actions to achieve the goals, and mobilizes resources to execute the actions.
• Brand loyalty – Cultivate a pattern of consumer behavior where consumers become committed to a brand and make repeat purchases form the same brands over time.
• Consumer life cycle knowledge – Knowledge of the progression of the steps a customer goes through when considering purchasing, using, and maintaining loyalty to a product or service.
• Research – Ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. Identify, scrutinize, improve, and streamline complex work processes through highly analytical thinking and analysis.
• Analysis – Examines data and facts to uncover and understand cause-effect relationships, thus providing basis for problem solving and decision making.
• Analyze and plan on how a brand is perceived in the market, and developing a good relationship with the target market.

Education & Experience/Licenses & Certification

• Bachelor’s degree
• 4 years combined experience in marketing, brand, and product
• New user acquisition experience across a broad portfolio of marketing channels
• Experience working in a consumer packaged goods organization

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

​Job Summary

Fully accountable for the strategy and implementation of marketing dashboards and strategic analysis using Marketing Automation and Data Science tools.

Essential Duties

• Leverages technical expertise to Identify opportunities for targeting, revenue opportunities and operational efficiencies.
• Uses data science and machine learning tools to build predictive models for revenues and other KPIs
• Run deep dive and ad-hoc analyses for product owners on as-needed basis
• Works closely with product and IT to collaborate on the data quality and pipelines to be able to build automated marketing dashboards and reports
• Highly proficient in data science and data automation tools tools like Big Query, Tableau, R, Python, SQL.

Knowledge and Skills

• Strong analytical skills
• Strong strategic thinking skills
• Ability to clearly deliver insights and findings
• Ability to integrate multiple data sources into a single narrative
• Strong presentation skills
• Prior experience using data analysis tools required (SPSS, SAS, etc.)
• Prior experience using data visualization tools (Tableau, Power BI, etc.)
• Prior experience using data science / automation tools (BigQuery, R, Python, SQL)

Education and Experience

• Bachelors degree (required)
• MBA or Master’s (preferred)
• 5+ years experience in an analytics focused role
• 3+ years experience in marketing or data analytics and automation

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

The AAA Member Advisor is responsible for qualifying leads, advancing the sales process, closing new sales, and achieving sales quotas. The Advisor will utilize a consultative approach to ensure member needs are clearly understood and member experience is at the core of the service. They will utilize their dealer network to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process for members and saving members time and money. This role will have direct impact on revenue creation for the club.

Essential Functions

• Interact closely with AAA Branch teammates to ensure the AAA Car Buying Value Proposition is well understood and communicated to AAA members inquiring in-branch
• Employ a consultative evaluation process for AAA members to understand the needs and objectives of members seeking a new vehicle
• Sourcing new and used vehicles for members – finding appropriate price point for desired vehicle with the member
• Manage a pipeline with precision, and consistently develop strategies to grow business
• Follow the established sales process and consistently using company systems to document prospect interactions – ensuring efficient lead management
• Consistently monitor market trends and educate themselves on industry best practices to offer valuable perspective to clients
• Prepare documentation as needed for vehicle transfer
• Manage the delivery of vehicles to AAA members.

Knowledge/Skills/Abilities

• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

Education & Experience / Licenses & Certification

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Labs we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Job Summary

This position will work alongside the Director, Mobility Strategy and Operations and the Autonomous Vehicle Operations Lead to help oversee GoMentum Station Operations – ensuring the existing and growing needs of customers are met.

This operations professional is a key player in the daily operations and expansion GoMentum Station – the largest autonomous vehicle (AV) test facility in the United States. They will be responsible for ensuring the needs of GoMentum customers – Automotive OEMs, AV companies, and everything between – are met as GoMentum Station expands the scope, service, and amenities it provides its customers. This individual will collaborate with Sales, Marketing, Grants and Testing, and Operations peers to meet the objectives of the team. During the course of just one day, this person may interact with prospective testing partners, test engineers from multiple leading vehicle manufacturers, and on-site maintenance staff. An ability and desire to get your hands dirty on tasks from the minute to complex is a necessity, as is a strong sense of safety and responsibility.

Essential Duties

• Support day-to-day operations for 2,500-acre vehicle proving ground
• Work on special assignments for the Senior Director, Operations including the evaluation and execution of infrastructure projects
• Interact with customers, prospective partners, and other AAA team members to ensure continued access for AAA and its partners at the site as well as maintaining a high standard of satisfaction for partners
• Work with the Operations Lead to manage subcontractors for both regular service as well as one-off engagements
• Work cross-functionally with Legal, Finance, Risk, Procurement to ensure all the team’s needs are met in an expeditious manner
• Own the execution of ad-hoc customer requests
• Identify operational problems, develop and evaluate possible solutions and help select optimal solutions.
• Help lead testing engagements with automated vehicle company partners

Knowledge and Skills

• Self-starter with ability to handle multiple activities
• Able to execute with little to no supervision
• Thrives in a fast-paced environment
• Comfortable with ambiguity
• Extremely organized and detailed with documentation of processes and results – exhibiting attention to detail, follow-through, and accountability
• A great team player with a passion for new ventures
• Can do attitude, no task is too big, or too small
• Strong written and verbal communication skills
• Comfortable with modern productivity software and the ability to learn new platforms quickly

Education and Experience

• Bachelor’s degree required
• 3-5 years of experience in operations
• Mobility Experience (Preferred)

Working Environment

Role requires ability to be in the A3 office in Berkeley as well as on site at GoMentum Station in Concord (main location). Physical requirements include the ability to work in-field at GoMentum (sitting in temporary office space, standing outdoors in various test zones) as well as the ability to lift equipment as needed (up to 40 pounds).

#OLG_RX
#LI-OH1
#Innovation_RX