Careers
Join our team of change makers
We’re looking for bright, passionate, and collaborative people to join
our tight-knit team as we innovate in the spirit of service. If this
sounds like you, let’s talk.
Lube Technician
Scottsdale, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We're community minded, and celebrate the growth, development and successes of our diverse Team Members.
Why AAA?
Competitive hourly pay with an annual bonus
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You’ll Do.
Successfully complete automotive service and repair work qualified to perform. Complete inspection form and submit to service advisor
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Maintain a safe and clean work area and assist to maintain safe and clean work areas as needed. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical web sites.
What You’ve Done.
High School diploma or GED
Experience 1-3 of previous auto repair experience required.
Valid Arizona driver’s license and current clean 39 month driving record.
Apply Today
Certified Auto Technician
Mesa, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
$2500 Sign-On bonus
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
#MCC
Service Advisor
Peoria, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We're community minded, and celebrate the growth, development and successes of our diverse Team Members.
The Service Advisor is the first line sales and customer relations representative that is responsible for revenue sales goals, quality and customer relations. Works to resolve customer concerns regarding vehicle repairs and maintenance, and collection of payment for services performed.
Why AAA?
Competitive commission plan with a weekly guarantee, monthly bonus and incentive plan
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
A free AAA Membership and numerous employee discounts
What You’ll Do.
First line sales agent for customers’ vehicles.
Responsible to sell and schedule vehicle repairs, write the repair orders, dispatch the job to the technician, provide estimates, sell additional repairs as needed, and inform the customer of repair status.
Required to collect payment, open and close cashier process.
Respond to customer concerns or complaints and escalate to
Management complaint the advisor is unable to resolve.
Answer incoming phone calls to schedule service appointments, follow-up calls with customer regarding repair status, outbound calls to prior and/or customers regarding service.
Maintain a safe and clean work area and assist to maintain safe and clean work areas as needed.
Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical web sites.
What You’ve Done.
2+ years previous Sales and Service Advisor experience required
Ability to demonstrate basic automotive repair knowledge
Valid Arizona driver's license and current 39 month driving record.
Vice President, Emergency Road Service Call Center
Clearfield, Utah
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
The Vice President - Emergency Road Service Call Center (ERS Call Center) is responsible for leading AAA Northern California, Nevada, and Utah (AAA - NCNU)’s ERS team, who provide over six million Members exceptional roadside assistance 24 hours a day, seven days a week, and 365 days a year. This position is responsible for managing efficient, quality, and compliant operations, for leading a team that is committed to our Members, and for leading a team that shows continuous improvements, including, but not limited to: employee engagement, staffing and scheduling plans, taking action on quality assurance and operational issues, etc.
Key Responsibilities:
Oversees recruitment, development, and retention of top performers who have a passion for providing AAA - NCNU’s Members with excellent service that is reflective of the AAA brand
Ensures high Member satisfaction as tracked by satisfaction results and other key KPIs
Analyzes performance trends and leverages key partnerships to ensure all KPIs are met or exceeded, all while ensuring budgetary and procedural compliance
Works directly with and fosters collaborative working practices across the organization, including Finance, People & Community, Information Systems and Marketing
Ensures management responds to Member needs while maintaining focus on efficient and quality sales and services operations
Promotes and sponsors continuous improvement across the call center to creatively and effectively achieve enterprise goals, including improved productivity, member retention and efficiency
Encourages and supports the identification of ideas that bring process excellence, efficiency, quality and leading practices into the center
Builds, maintains, and develops successful relationships between affiliate club call centers, AAA National and branch level operation as needed
Demonstrates ability to promptly make well informed decisions and to instill accountability for joint achievement of goals across the center
Knowledge/Skills/Abilities
Deep knowledge of call center operations.
Ability to create and support a Member-focused culture and implement retention initiatives that emulate the AAA employee culture and brand.
Strong fiscal management
Inspirational, embodiment of excellence, and motivational towards positive action
Education & Experience / Licenses & Certification
Undergraduate degree with an emphasis in business administration, statistics, finance or a related field or combination of education and experience. Advanced degree preferred.
8+ years of management/leadership experience in a complex call center site leadership
Broad experience across business operations, including administrative support services, call center technology, P&L, policies, service level agreements, vendor management, etc. is required
Ability to travel regionally approximately 25% of the time.
Work From Home Insurance Sales Agent
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Training – You’ll attend a thorough, comprehensive, virtual training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 4% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary
Sales Agents serve our Members by selling them the Property & Casualty and Roadside Assistance insurance that meets the Member’s needs.
Essential Functions
- Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales to prospective and current Members. Effectively overcomes objections to close the sale.
- Works to meet or exceed targets assigned by the Sales Agent’s manager.
- Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
- Consistently provides a sales experience that enhances the Member’s affinity to the AAA brand and results in greater Member satisfaction and loyalty.
- Proactively solicits new insurance sales by handling inbound calls, performing outbound calls, working marketing lists, and cross-selling/up-selling new and existing Members.
Knowledge/Skills/Abilities
- Possesses sales skills effectively employed in the tracking, following up on and closing of assigned leads.
- Knowledge of desktop systems including but not limited to Microsoft Office software applications.
Education & Experience/Licenses & Certification
- High school diploma or GED required. Bachelor's degree in relevant field preferred.
- 1 to 3 years of sales experience required. Insurance industry and/or call center work experience preferred.
- Ability to acquire the active and unrestricted state issued license(s) required to place property and casualty insurance within thirty (30) calendar days of hire. Active required license(s) in CA, NV and UT preferred.
- Home internet is required to work from home.
#IA
Apply TodayTow and Battery/Light Service Driver
Sparks, Nevada
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodayTow and Battery/Light Service Driver
Oakland, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodayInsurance Agent Work From Home
Clearfield, Utah
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay – Paid training and generous commission and bonus plan.
Training – You’ll attend a thorough, comprehensive virtual training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Insurance Agents serve our Members by selling Property & Casualty, Life and Roadside Assistance insurance that meets the Member’s needs.
Essential Functions
- Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.
- Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent’s manager.
- Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
- Establishes rapport with the insured that enhances the member’s affinity to the AAA brand and results in greater member satisfaction and loyalty.
- Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.
- Responds to customer inquiries and requests relating to insurance products and membership.
- Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims.
Knowledge/Skills/Abilities
- Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.
- Advanced consultative selling techniques utilizing thorough product knowledge.
- Knowledge of desktop systems including but not limited to Microsoft Office software applications.
Education & Experience/Licenses & Certification
- High school diploma or GED required. Bachelor's degree in relevant field preferred.
- 3 to 5 years of relevant insurance industry work experience required.
- Possess active and unrestricted state issued license(s) required to place property and casualty insurance.
- Home internet required.
#IA
Apply TodayService Advisor
Henderson, Nevada
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
External
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay with the opportunity for increases when performance skill blocks are achieved
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary
Essential Functions
• Promptly meet and great all members/customers in a timely, and courteous manner.
• Handle incoming telephone calls following the proper process.
• Maintain the member/customer scheduling system at the facility.
• Listen and offer the appropriate diagnostic, maintenance, or repair service that meets the member/customer’s needs.
• Provide all members/customers with an estimated completion time, and keep them informed of any
changes in the promised time.
• Maintain proper communication with the service department. Provide accurate and detailed information to technicians to assist in diagnosis.
• Handle minor member/customer concerns, turning over any unresolved issues to the General Manger for a quick resolution.
• Follow all policies and procedures set forth by management.
• Other duties as assigned.
Knowledge/Skills/Abilities
• Excellent customer service skills, verbal communication, written communication, time management, leadership, and good listening skills
• Frequently requires long working hours and will require some Saturday hours
• Bilingual communication skills a plus
Education & Experience/Licenses & Certification
• High school diploma or equivalent. ASE certifications a plus.
• Automotive service experience a plus but not required
• Strong background delivering world class customer experiences
Work Environment/Physical Requirements
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
Apply TodayCertified Auto Technician
Chandler, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved.
Benefits – Medical, Dental, Vision, wellness program and more within 30 days of hire!
401k Matching – $1 for $1 company match up to 4% of pay.
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan.
Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities.
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members.
Summary:
Essential Functions
Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor.
Successfully complete automotive service and repair work qualified to preform.
Perform work according to safety guidelines.
Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Knowledge/Skills/Abilities
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Participate in ongoing training as assigned by management.
Study technical bulletins, industry magazines, and technical web sites.
Education & Experience/Licenses & Certification
Valid Driver’s license and current 39 month driving record.
2 ASE Certifications required or equivalent experience.
Candidates will be considered if there certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
Technical Training
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.
Physical Demands: Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions o this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
Apply TodayCertified Auto Technician
Tucson, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
#MCC
Certified Automotive Technician
Peoria, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
$2500 Sign-On bonus
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
Apply Today
Certified Auto Technician
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
#MCC
Lube Technician
Peoria, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We're community minded, and celebrate the growth, development and successes of our diverse Team Members.
Why AAA?
Competitive hourly pay with an annual bonus
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You’ll Do.
Successfully complete automotive service and repair work qualified to perform. Complete inspection form and submit to service advisor
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Maintain a safe and clean work area and assist to maintain safe and clean work areas as needed. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical web sites.
What You’ve Done.
High School diploma or GED
Experience 1-3 of previous auto repair experience required.
Valid Arizona driver’s license and current clean 39 month driving record.
Apply Today
Certified Auto Technician
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
#MCC
Vice President, A3 Innovation
Berkeley, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Summary
Commercialize new avenues of long-term, sustainable Member value and growth by doing the following:
Evaluating the competitive landscape. Research and leverage the implications of the external macro trends that will shape our business model over the next decade.
Developing a concept pipeline. Utilize our new venture framework to consistently develop new sources of Member value, including scanning the environment for new concepts and conducting market research with Members and potential future Members.
Developing strong Business Cases. Develop business cases, financial projections, and recommendations of market introduction plans for lead concepts.
Leading pilots. Execute test markets, including results monitoring and appropriate strategic adjustments.
Grow existing new ventures. Develop and implement strategies to integrate new ventures into MWG’s suite of core products, keeping a keen eye on market growth.
Essential Functions
Manage a P&L, grow revenue, manage unit economics and ensure Member satisfaction
Lead teams who develop new concepts, business cases, lead pilots for, and grow new sources of Member value.
Create and contribute to company strategy
Apply disciplined fact-based judgment
Balance rewards and risks
Help build a performance organization with heart
Develop strong, diverse, and talented teams
Consistently demonstrate structured thinking and conduct strategic assessments
Solve problems and simplifying assumptions
Knowledge/Skills/Abilities
Financial acumen (P&L, balance sheet, NVP, IRR)
Marketing knowledge (Member focus, product positioning, strategies, measures)
Strategy skills (vision, mission, objectives, goals, strategies, measures)
Cross functional collaboration across all departments
Know how to evolve your thinking and strategy based on research, data, and industry trends
Excellent interpersonal and leadership skills and the ability to work well with a range of people; excellent talent management and talent development skills
Thorough understanding and ability to leverage the best of both agile and stage-gate development methodologies
Exceptional organizational, planning, and project management skills
A thought provoking strategic mindset, attention to detail, follow-through, and accountability required to turn concepts into successful businesses
Excellent business writing skills
Education & Experience/Licenses & Certification
- Bachelor’s degree
- MBA (preferred)
- 10-15 years of experience in leading innovation (start-up or corporate), corporate strategy, and/or business strategy management consulting (preferred)
Tow and Battery/Light Service Driver
Concord, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
Apply TodayAAA Tow Truck Driver
Tucson, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why work for us?
Great Pay – $15.37/hour + a 5% increase at 6 months
Bonus-Monthly Incentive bonus
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 4% of pay
Annual Incentive Plan – Eligibility to participate in AAA annual bonus plan
Paid Time Off – Ten hours per month, ten holidays annually, and 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
What our Roadside Service Technicians do:
Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Education & Experience/Licenses & Certification
Must be at least 21 years of age to operate AAA vehicles
Must have open shift availability
Ability to drive a manual/automatic shift vehicle
Customer service skills and the ability to interact with a wide-range of people
Basic math skills
Basic automotive/mechanic knowledge and experience operating a motor vehicle with a valid driver’s license
Basic computer knowledge
Work Environment/Physical Requirements:
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.
Service Providers are required to provide a photograph for identification purposes. If needed for identification purposes, a photograph may be obtained after an offer of employment is made and accepted.
**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.
#ERS
Tow and Battery/Light Service Driver
Sacramento, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - $17/hr with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodayTow and Battery/Light Service Driver
Las Vegas, Nevada
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodaySprinkler Service Technician
Tempe, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
AAA recently acquired SafeGuard, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. Safeguard, has been Protecting Arizona families and businesses for over 50 years; we are Arizona's largest locally-operated security provider. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our customers. We work hard to create an environment where you can thrive and use your skills and talents to help us deliver legendary Customer Service. You’ll help positively impact every homeowner and the communities that we serve, too.
Job Summary
This position is responsible for service, repair, maintenance, and inspections of fire sprinkler systems for the existing customer base. These services are critical for the ongoing customer service experience and satisfaction of the account base. The department has primary responsibility for customer retention through the responsiveness and provision of inspection, repair, support, and maintenance operations and service. This is the entry level position.
REQUIRED DUTIES
- Perform fire sprinkler system fire alarm inspections, identifying deficiencies and upgrade opportunities
- Perform fire sprinkler system repairs, maintenance, and upgrades
- Support the service advisors, key account coordinators, and customer support representatives in the performance of their jobs and service calls. Create reports for customer and agency documentation and submittals
- Maintain relationship with municipal and state fire authorities for licensing and inspections. Interface with the monitoring center manager and supervisors
- Maintain relationships with major accounts and multi-location accounts to ensure satisfaction and retention. Interface with the sales departments to address current service issues and plan support for future growth.
- Great Pay & Career Advancement
- Great Benefits - Medical/Dental/Vision
- Retirement - 401k matching up to 3%
- Work/Life Balance - PTO 3 Weeks + 9 paid holidays
QUALIFICATIONS
- Two or more years in the installation and/or service of fire sprinkler systems
- Strong customer service communication and conflict resolution skills
- Experience in the inspection of fire sprinkler and life safety systems
- Technical knowledge of fire, life safety, and sprinkler system design and operation is required
- Strong written and verbal communication skills
EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES
- Must qualify for state alarm agent license
- Knowledge of life safety and electrical codes
- Technical certifications are required (CSA, NICET)
- Equipment manufacturer’s training and/or certifications are desirable
- Computer / tablet literacy
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This position includes primarily field work. Physical requirements include standing, sitting, bending, lifting, and climbing. Lifting will include up to 40 pounds. Extensive use of a personal computer or tablet is required.
#LYN
Apply TodayTow and Battery/Light Service Driver
Fairfield, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodayCommunity Access Gate Guard
Scottsdale, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
AAA recently acquired SAFE Security, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.
AAA Safeguard Security is looking for Community Access Gate Guards in Scottsdale/North Scottsdale, Tempe, Carefree and Paradise valley areas to join our team! We have multiple shift positions open with opportunities for overtime!
WHY WORK FOR US?
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching
Paid Time Off – Ten hours per month, nine holidays annually
Collaborative Environment – AAA Smart Home will value your contribution to providing exceptional service to our members
ESSENTIAL FUNCTIONS:
Gate Guard will be responsible for overseeing the safe and secure operation of the entrance to a gated community including:
KNOWLEDGE AND SKILLS:
- Provide vehicle access control services in a professional and proficient manner at all times to the residents of the manned gated communities
- Provide a visual security presence (unarmed)
- Monitor and authorize entrance and departure of residents and guests
- Report daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Sort and distribute mail to incoming resident
- Other tasks and duties as assigned
- If required by the Officer-In-Charge, assist with the preparation of the weekly payroll summary and timecards for delivery to the Main Office on schedule
- Proper completion to include content, numbering and logging of Incidents Reports
- Proper use of all other forms associated with access control and/or gatehouse operations
- Prepare and submit to the Officer-In-Charge necessary information/data for the preparation of the monthly “Gate Activity Report”
- Assist in monitoring and maintaining gate supplies
EDUCATION, CERTIFICATIONS/LICENSES
- Must be at least 18 years old
- Must have a valid and current Arizona Security Card Certification (Guard Card)
- Ability to communicate clearly and effectively in English (both written and oral)
- Must have a phone (home or cell)
- Must have a friendly demeanor and great customer service skills
- Must possess a valid AZ driver's license with a clean driving record of 3+ years
- Be a high school graduate or have a GED
- Possess effective customer service skills
- Have a neat and professional appearance
- Have reliable transportation
- Must be able to pass a full criminal and background check, and drug test
#OLG
Apply TodayAccounting Analyst - COR
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
ACCOUNTING ANALYST
AAA…we're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We're community minded, and celebrate the growth, development and successes of our diverse Team Members. Whether you’re just starting your journey or looking to grow your career, we’ll support you every step of the way.
Why Work for us:
- Impact. Play a key role in innovating the future of auto repair while reinventing AAA and the value propositions we deliver to over 6 Million Members.
- Development. Our team is designed to grow business and business leaders. We intend for you to demonstrate your capabilities and leadership skills and earn rapid advancement.
- Recognition. We offer a competitive total compensation package including salary, performance bonus, benefits, and 401(k) company match and discretionary contributions.
- Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service.
Our Accounting Analyst will be responsible for a variety of tasks such as verifying, billing, account reconciliation, posting, computing and summarizing accounting and billing records; preparing financial exhibits and reports; ensuring compliance with company procedures; identifying and correcting questionable entries. They will use professional concepts to complete work and resolve problems of moderate scope and complexity.
Essential Functions
Monitors, controls, reconciles and maintains financial activity and balances of accounts. Ensures transactions are posted to proper accounts. Identifies, researches and corrects questionable transactions. Ensures sub-systems transactions are recorded correctly and transmitted to the GL correctly. May provide complex reconciliations and analyses in preparation of information to support both external and internal audit review and prepares recommendations for changes as needed.
- Provides, acquires and exchanges reconciliation information with business partners. Acts as a liaison and provides coaching to the business partners to facilitate quality of reconciliations.
- Resolves escalated and/or complicated customer inquiries and concerns. Brings unresolved issues to management with recommendation on how to proceed.
- Prepares a variety of management reports and analyses to include summaries of financial transactions, new services or procedures/policies.
- May participate in Accounting Services projects to include the development of new systems, products and entities. Documents processes and procedures for a variety of activities and workflows.
- May act as team lead for operational staff. Is a resource on more complex processing issues, researching financial discrepancies and escalated customer service and vendor concerns.
Knowledge/Skills/Abilities
- Sound knowledge of insurance/travel/members business practices and procedures as related to financial accounting and/or statutory requirements
- Knowledge of Generally Accepted Accounting Principles
- Sound analytical and organizational skills
- Sound account analysis and reconciliation skills to handle work of moderate complexity
- Sound skills in Workday, Excel, Word and Access
- Skills to present information in a clear and concise manner both in writing and verbally to all levels of management
Education & Experience / Licenses & Certification
- Associates degree or Bachelor's degree preferred but not required
- 2-4 years previous relevant work experience
- Experience in accounting NOT REQUIRED
Certified Auto Technician
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
Why AAA?
Hourly Pay, Wrench Rate with bonus and incentive plans
Exceptional benefits within 30 days of hire, to include 401k matching
15 Paid Days off and no Sunday work hours
Tuition reimbursement for receiving additional ASE certifications
A free AAA Membership and numerous employee discounts
What You'll Do.
Successfully complete automotive service and repair work qualified to perform. Perform work according to safety guidelines. Complete vehicle inspection form and vehicle diagnostic form and submit to service advisor. Complete documentation of repair work completed.
Advises service advisor of change in a vehicles status. Inspect vehicles for additional needed repairs or maintenance and recommend them to the service advisors for sale to customers.
Responsible to maintain a safe and clean work area. Participate in ongoing training as assigned by management. Study technical bulletins, industry magazines, and technical websites.
What You've Done.
3-5 years automotive repair experience
2+ ASE Certifications required or equivalent experience.
Valid Arizona driver’s license and current 39 month driving record.
Candidates will be considered if certifications have expired within the last 2 years.
Candidate will be required to re-certify in at least 2 areas at the next testing cycle as a condition of employment.
PHYSICAL DEMANDS:
Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Identify specific hazards as necessary (use of chemicals, equipment, driving).
May be exposed to chemicals, pneumatic air, electrical, lifting, tripping and/or falling, drives member and/or company vehicle.
Sales Associate Work From Home
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. .
Why work for us?
Great Pay – $13.50/hour with the ability to increase to $15.12 with performance based skill block increases
Commission - ability to earn commission on each sell
Training – You’ll attend a thorough, comprehensive virtual training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 4% of pay
Annual Incentive Plan – Eligibility to participate in AAA annual bonus plan
Paid Time Off
24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary
Sales Associates serve our Members by selling and servicing memberships. Sales Associates thoughtfully assist our Members to acquire, maintain and make the most of their membership in AAA.
Essential Functions
- Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales to prospective and current Members. Effectively overcomes objections to close the sale.
- Consistently provides a service experience that enhances the Member’s affinity to the AAA brand and results in greater Member satisfaction and loyalty.
Knowledge/Skills/Abilities
- Possesses sales skills effectively employed in the tracking, following up on and closing of assigned leads.
- Knowledge of desktop systems including but not limited to Microsoft Office software applications.
Education & Experience/Licenses & Certification
- High school diploma or GED required.
- Home internet required.
**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
#IA
Apply TodayTow and Battery/Light Service Driver
Hayward, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodaySales Associate Work From Home
Clearfield, Utah
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. .
Why work for us?
Great Pay – $13.50/hour with the ability to increase to $15.12 with performance based skill block increases
Commission - ability to earn commission on each sell
- Training – You’ll attend a thorough, comprehensive virtual training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA annual bonus plan
Paid Time Off
24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary
Sales Associates serve our Members by selling and servicing memberships. Sales Associates thoughtfully assist our Members to acquire, maintain and make the most of their membership in AAA.
Essential Functions
- Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales to prospective and current Members. Effectively overcomes objections to close the sale.
- Consistently provides a service experience that enhances the Member’s affinity to the AAA brand and results in greater Member satisfaction and loyalty.
Knowledge/Skills/Abilities
- Possesses sales skills effectively employed in the tracking, following up on and closing of assigned leads.
- Knowledge of desktop systems including but not limited to Microsoft Office software applications.
Education & Experience/Licenses & Certification
- High school diploma or GED required.
- Home Internet Required
**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
#IA
Apply TodayAAA Tow Truck Driver
Phoenix, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why work for us?
Great Pay – $15.37/hour + a 5% increase at 6 months
Bonus-Monthly Incentive bonus
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 4% of pay
Annual Incentive Plan – Eligibility to participate in AAA annual bonus plan
Paid Time Off – Ten hours per month, ten holidays annually, and 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
What our Roadside Service Technicians do:
Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Education & Experience/Licenses & Certification
Must be at least 21 years of age to operate AAA vehicles
Must have open shift availability
Ability to drive a manual/automatic shift vehicle
Customer service skills and the ability to interact with a wide-range of people
Basic math skills
Basic automotive/mechanic knowledge and experience operating a motor vehicle with a valid driver’s license
Basic computer knowledge
Work Environment/Physical Requirements:
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.
Service Providers are required to provide a photograph for identification purposes. If needed for identification purposes, a photograph may be obtained after an offer of employment is made and accepted.
**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.
#ERS
Tow and Light Service Driver
Rancho Cordova, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
Apply TodayTow and Battery/Light Service Driver
Richmond, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
Apply TodayTow and Battery/Light Service Driver
San Rafael, California
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay - with the opportunity for increases when performance skill blocks are achieved
Training – You’ll attend a thorough, comprehensive, training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary:
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification
Two (2) years of experience in a customer contact role
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
Apply TodayAutomotive Repair Technician
Henderson, Nevada
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
External
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Why Work For Us?
Great Pay with the opportunity for increases when performance skill blocks are achieved
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Summary
Essential Functions
• Completes all automotive maintenance and repairs at an expert level: engine repair, gas and diesel, automatic transmission/trans axle diagnosis and repair, manual transmission/ trans axle diagnosis and repair, suspension and steering diagnosis and repair, brakes diagnosis and repair, including ABS/ traction control, electrical diagnosis and repair, heating and air conditioning diagnosis and repair, engine performance diagnosis and repair.
• Assists all other Technicians in the shop as needed and oversees all comeback/recheck work for proper repair.
• Maintains in-depth knowledge of specialized skills, and continue to develop additional technical skills, to enable flexibility in work assignments.
• Maintains a clean, well-organized work area. Properly maintains tools and equipment and follow safety procedures as outlined in the safety information supplied by each equipment manufacturer and corporate safety policies.
• Organizes the work presented and plan for the highest efficiency in the performance of all job functions, including vehicle movement.
• Accurately performs repairs and maintenance on all vehicles presented in a professional manner, as specified in manufacturer-designed procedures or accepted industry practices.
Knowledge/Skills/Abilities
• Advanced knowledge of PC-based automotive computer equipment and software applications.
• Effective organizational and analytical skills, along with effective written and oral communication skills to enable accurate completion of assignments and effective interaction with others.
• Ability to adjust work schedule and priorities to meet business needs.
• Bilingual communication skills (preferred)
Education & Experience / Licenses & Certification
• Diagnostic skills
• 5+ yrs experience inspecting and repairing cars and light trucks.
• Must possess and maintain a valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and light and medium-duty trucks with automatic and manual transmissions.
Education & Experience/Licenses & Certification
• High school or equivalent required. Automotive trade school certification or equivalent preferred.
• Must be ASE Master Technician with L1 Certification
• EPA Certified in Refrigerant Recovery
• Advanced Smog License
• ASE A9, and X1 a plus
Work Environment/Physical Requirements
Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending and kneeling to vacuum and clean vehicles; pushing cars several times a month; and climbing ladders to retrieve parts several times a day. Some exposure to loud noises every day for up to 30 minutes at a time from air tools and auto repair equipment. A percent of time is spent traveling by car to pick up parts.
Apply Today